Stately Homes strives to provide excellent customer service after the closing of your new home. Please share your concerns with us so we can resolve any issues as promptly as possible. Address your warranty concerns to: Customerservice@buildstately.com or fax your concerns to: 832-437-0905 please include a time when you will be available for us to assess your warranty concerns. If you have built a home with Stately Homes, your home is covered under Aces Builders Warranty. www.AcesBuildersWarranty.com The Aces Builders' Warranty provides clearly written performance standards describing the builder's responsibilities during the first year of the warranty, first and second year on certain mechanical systems and a full 10 years on major structural integrity of the home. it also gives homeowner maintenance tips and assigns responsibility for these items. Check out: Maintenance Tips and Energy and Cost Savings Tips to help perserve your home and keep your costs down.